back to the home page. cbize User guide

If this is your first visit to our site, please read NEW USER TUTORIAL
We will continue to introduce the way to complete the order of the service products here:

Purchase through the Search Engine

  1. How to place your order
    With respect to the services with fixed price, Inquiry and Order are the two models provided for the purchase.
    If you still have some problems concerning the purchase of the service, you may choose the Inquiry model for further confirmation. You may keep clicking "INQUIRY", continue your inquiry until you are clear of the service, and then shift the model from "Inquiry" to "Order". You can check the processing of the inquiry as well as shift from inquiry to order by entering the "INQUIRY CENTER" of "MY CBIZE". If you are sure of the service product you need, you may as well directly choose to order.
    In the "ORDER CENTER", the condition of your payment, the progress of the service, as well as the contact information of our customer manager in charge of the order are provided. You may check the related information at any time by accessing to the "ORDER CENTER" of "MY CBIZE"

  2. How to pay for the order
    Upon the formation of the order, you may click "Pay Instantly" to complete the payment. Various methods of payment including online payment are provided on the site. According to the traditional payment of service products, the payment of the products on our site is divided into two step---payment of earnest money and balance payment. You may check the progress of the payment or conduct the above two steps by entering the "OUTSTANDING PAYMENTS" of "MY CBIZE". The links for instructions of operation are provided in the "DISPOSE"


BRAND SERVICE

The Inquiry model is provided for all the brand service products of CBIZE to meet your personalized requirements. For order of either warranty products or integration products, you only have to contact our customer manager by submitting the inquiry. You will then get the before-sales plan and quotation from the customer manager in the "BRAND SERVICE CENTER" of "MY CBIZE"


The Function List of MY CBIZE

  1. Personal Data
    Browse and update your personal information (The personal information you updated in the process of order confirmation will be updated here)
  2. Password
    Change your password.
  3. My Discounted Voucher
    Manage the discounted voucher you have.
  4. Shopping Cart
    You can delete the chosen products or empty your cart. You may also go to "CHECKOUT" here.
  5. Order Center
    You can browse the orders, check the progress of them and conduct related modification.
  6. Inquiry Center
    You can browse the inquiries, check the progress of them, conduct further inquiry and shift from inquiry to order.
  7. Brand Service Inquiry
    Only the special inquiries of brand service are processed here. You can browse the inquiry and conduct further inquiry.
  8. Experts Q&A
    The answers given by the experts to your questions left here will be displayed in this column.
  9. Transaction Data
    All the completed services of yours are listed in this column.
  10. Outstanding Payments
    Your orders expecting the payment (including payment of the earnest money and the balance) are listed in this column.
  11. My Favorite
    You can put the information for further consultation into "My Favorite" while your are browsing the information of the service providers.
  12. Consulting Center
    You can leave your questions concerning the usage of the site here. We promise that the questions will be answered within 24 hours.
  13. Complaint Center
    You can leave your complaints concerning the provided service of the site in this column.
  14. My suggestion
    If the provided services need to be improved as you consider or if you are willing to give your comments on the services, please leave your suggestions in this column.